Frequently Asked Questions

As soon as you contact our call handlers and request for a vehicle jump start, we be on our way to you. This is typically within 30 minutes of your request. (on some occasions there may be delays due to traffic or bad weather but you will always be notified in real time)

Our jump start partners are available to carry out battery boosts 24 hours a day, 7 days a week & 365 days a year.

Jumpflo battery jump start partners cover the whole of the United Kingdom. Wherever you are, we’ll ensure that we get to you.

Payments for our jump start service are taken via our call handlers from all major credit and debit card providers.

Our call handlers will take you step-by-step through a few preliminary questions to pre-diagnose a suspected flat battery before you request assistance.

Our jump start partners will need access to the vehicle along with keys to enable the starting procedure to take place, so somebody will need to be present.

From the time your jump start partner arrives, the battery boosting process should take no longer than 5-10 minutes (subject to the quality of your battery).

Our jump start service can be carried out on cars, vans, boats, motorbikes, quad bikes, motorhomes and other light vehicles with a 12v battery.

Due to the preliminary questions we ask, we can usually determine whether or not the battery is the issue. Payments are taken prior to the despatch of your jump start assistant. On the rare occasion that the battery is unable to hold charge, advice would be given on nearby recommended garages who can assist.

Yes, give our call handlers a call on 0800 000 0000 and they’ll take your details. We’ll have you on your way in no time.


Here’s what our happy drivers had to say about our services:

The Uber of Vehicle Recovery. Quick & Simple. Saves Money. Highly recommended.

Sophia Jones

I’ve called the AA for a flat battery before and waited over 2 hours, with Jumpflo I was back on the road in 20 mins. Great Service

Kelly Johnson